One of the greatest caregiving challenges involves communication. Many caregivers wonder: How do I let my loved one know I still care? What should I say so that I am being loving and understanding of the situation? Dr. John Zeisel, Internationally Renowned Memory Care Expert and founder of the Hearthstone Institute, will share techniques from Hearthstone’s signature I’m Still Here® program to help you effectively – and lovingly – communicate with your loved one.